Bulk Order Placement and Terms & Conditions.

Thank you for choosing raerr, your trusted partner in the food business. We are delighted to provide you with top-quality products to meet your bulk order needs. To ensure a smooth transaction and exceptional service, please review the following guidelines and terms before placing your bulk order:

1. Bulk Order Placement:

  • Ordering Process: To place a bulk order, kindly contact our dedicated sales team via email or phone. Our representatives will assist you in selecting the products, quantities, and any customization options you may require.

  • Minimum Order Quantity (MOQ): We require a minimum order quantity for bulk purchases to ensure efficient production and delivery processes. Please inquire with our sales team for specific MOQ requirements for each product.

  • Lead Time: Given the scale of bulk orders, a lead time is necessary for production and preparation. The lead time may vary depending on the size and complexity of the order. Our sales team will provide you with an estimated lead time upon order confirmation.

2. Terms & Conditions:

  • Payment Terms: Payment for bulk orders is subject to negotiation and agreement between raerr and the client. We offer flexible payment terms to accommodate your business needs, including partial payments or credit options for eligible clients.

  • Shipping and Delivery: raerr is committed to timely delivery and strives to meet agreed-upon delivery schedules. However, shipping and delivery times may vary depending on factors such as order volume, production capacity, and logistics. We will provide you with tracking information once your order is dispatched.

  • Quality Assurance: We maintain rigorous quality standards throughout our production process to ensure that all products meet or exceed industry benchmarks. In the unlikely event of any quality issues, please notify us immediately, and we will take appropriate corrective measures.

  • Returns and Refunds: Due to the perishable nature of food products, returns are only accepted in cases of product defects or discrepancies from the agreed specifications. Please inspect your order upon delivery, and any concerns should be reported to our customer service team within 24 hours for prompt resolution.

  • Force Majeure: raerr shall not be liable for any delay or failure to fulfill its obligations under the bulk order contract due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, labor disputes, or government actions.

3. Customer Satisfaction:

At raerr, customer satisfaction is our top priority. We are committed to providing you with exceptional products and service tailored to your specific requirements. If you have any questions, concerns, or feedback regarding your bulk order, please don't hesitate to contact our customer service team. Your input helps us continuously improve and exceed your expectations.

Thank you for choosing raerr as your partner in the food business. We look forward to serving you and building a lasting partnership based on trust, quality, and mutual success.

Kindly drop us an email on contact@raerr.com with your organization name and place of business, our representative will contact you.

Thank you.