Effective Date: 01-04-2024

At raerr, we value the privacy of our users and are committed to protecting their personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website, mobile applications, and other related services (collectively referred to as the "Services"). By accessing or using our Services, you agree to the terms and conditions of this Privacy Policy.

Information We Collect

1.1 Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and delivery address. This information is necessary for providing our Services to you effectively.

1.2 Payment Information: When you make a purchase through our Services, we may collect payment-related information, such as credit card details or other financial information. However, we do not store this information directly. We utilize trusted third-party payment processors who handle the transaction securely.

1.3 Usage Information: We may collect non-personal information about your interaction with our Services, such as your IP address, device type, browser information, and usage patterns. This information helps us improve our Services and customize your experience.

How We Use Your Information

2.1 Providing and Improving Services: We use the collected information to provide and maintain our Services, process orders, communicate with you, and respond to your inquiries. Additionally, we analyze usage data to enhance the functionality and user experience of our Services.

2.2 Marketing and Promotions: With your consent, we may use your contact information to send you promotional offers, updates, and relevant news about our Services. You can opt-out of receiving such communications at any time.

2.3 Legal Obligations: We may use or disclose your information as necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Information Sharing and Disclosure

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as payment processing, data analysis, or customer support. These service providers have access to your personal information solely for performing their designated tasks and are obligated to maintain its confidentiality.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred or disclosed to a potential or actual third-party successor or assignee, as part of the due diligence process or to facilitate the transaction.

3.3 Legal Requirements: We may disclose your information if required to do so by law or in good faith belief that such action is necessary to (a) comply with legal obligations, (b) protect and defend our rights or property, (c) prevent or investigate potential fraud, or (d) protect the safety of our users or the public.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices and Rights

5.1 Opt-Out: You can unsubscribe from our promotional communications by following the instructions provided in the emails or contacting us directly.

5.2 Access and Rectification: If you need to review, modify, or delete your personal information held by us, please contact us on our email: contact@raerr.com

Children's Privacy

Our Services are not intended for individuals under the age of 14. We do not knowingly collect personal information from children. If you believe we have unintentionally collected information about a child, please contact us immediately, and we will take steps to remove such data.